Reporting Online Abuse: Know the Law (ISEJ Explainer Series)

This explainer by the Institute for Sustainable Empowerment and Justice (ISEJ) breaks down technology-facilitated gender-based violence (TFGBV) in Zimbabwe, mapping common forms of digital harm directly to the legal protections updated by the Cyber and Data Protection Act (2021).

Key Takeaways:

  • Mapping Digital Harm to Zimbabwean Law:
    • Cyberbullying & Harassment (Section 164B, Criminal Law Code): Covers insulting, threatening, degrading, or intimidating messages or posts intended to cause emotional distress (punishable by fines and up to 10 years imprisonment).
    • Non-Consensual Sharing of Intimate Images (Section 164E): Criminalizes recording or distributing intimate images without consent (punishable by up to 5 years imprisonment).
    • Fake Profiles & Falsehoods: Criminalizes sending false data messages meant to cause harm, with impersonation grounding additional fraud or defamation claims
    • Hacking & Stalking: Unauthorized access to account data is covered under cybercrime and data protection laws. Ongoing digital harassment or stalking by a partner/ex-partner can be addressed through protection orders under the Domestic Violence Act.
  • Practical Steps for Victims:
    1. Preserve Evidence: Take screenshots showing timestamps, handles, numbers, and URLs.
    2. Do Not Forward: Avoid re-sharing intimate images—even to show others—as re-sharing is an offense.
    3. Report to ZRP: Report to any police station, request the Victim Friendly Unit, and cite specific legal sections.
    4. Platform Takedowns: Report accounts directly to social media platforms for removal.
    5. Seek Support: Reach out to organizations like the Adult Rape Clinic, Zimbabwe Women Lawyers Association, or Musasa for legal, clinical, and survivor support.

About the Publisher:

The Institute for Sustainable Empowerment and Justice (ISEJ) is a Zimbabwean non-profit working at the intersection of law, gender equality, public health, climate justice, and narrative change to ensure complex legal rights are accessible and enforceable for everyday communities.

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